Repair Reserve$500 owner reserve • $500 spending limit/30 days
Project Oversight7% of cost ($250 min) for major projects
Frequently Asked Questions
We syndicate listings across Zillow, Apartments.com, Realtor.com, HotPads, Facebook Marketplace, and numerous additional rental platforms to maximize exposure and fill vacancies faster.
We evaluate credit history, payment patterns, collections, criminal background, landlord verification, and proof of income. Our screening process is thorough and consistent, ensuring only qualified tenants are placed in your property.
If rent is not received by the due date, we immediately begin the collections process including late notices and direct contact. If payment still hasn't been received after the grace period, we can initiate eviction proceedings on your behalf. Our Professional and Premium tiers include eviction protection to cover legal fees and court costs.
We operate a 24/7 emergency call center. Tenants submit routine requests through their portal. We troubleshoot before dispatching and use our network of vetted, licensed contractors. For major projects over $500, we charge a 7% oversight fee ($250 minimum). Owners have full visibility into all maintenance activities through the AppFolio owner portal.
Our Essential tier covers the basics at 10% management fee: tenant screening, rent collection, maintenance coordination, and financial reporting. Professional at 12% adds eviction protection and rent guarantee options with lower add-on costs. Premium at 15% is our full-service plan with everything included: inspections, photography, lease renewals, eviction protection, and rent guarantee. No add-on fees.
Our onboarding is structured and efficient: (1) Plan Selection: choose the management tier that fits your needs. (2) Property Inspection for vacant units. (3) Repair Estimate if needed, with no work completed without your approval. (4) Management Agreement for signature. (5) Property & Owner Setup in AppFolio. (6) Funding & Launch: we collect your maintenance reserve and setup fee, then begin marketing or transition planning.