Effective Date: March 6, 2026
SUPRA Property Management, a division of Elite Realty Group (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide Directly
- Name, email address, phone number, and mailing address when you contact us, request a rental analysis, or submit an inquiry
- Rental application data including employment history, income documentation, rental history, and references (collected through AppFolio)
- Vendor application information submitted through our vendor intake form
Information Collected Automatically
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies used for site functionality and analytics
How We Use Your Information
- To respond to inquiries and provide property management services
- To process rental applications and tenant screening
- To communicate with property owners, tenants, and prospective clients
- To improve our website and user experience
- To comply with legal obligations, including Florida landlord-tenant law and Fair Housing requirements
Third-Party Services
We use the following third-party services that may collect or process your data under their own privacy policies:
- AppFolio: Property management software for owner/tenant portals, applications, and payments
- Jotform: Online form submissions (vendor applications)
- Google Analytics: Website traffic analysis and usage statistics
- Netlify: Website hosting and delivery
- Grade.us: Review collection and reputation management
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Tenant Screening & Fair Credit Reporting
As part of the rental application process, we may obtain consumer reports including credit reports, criminal background checks, and eviction history through third-party screening services. These reports are obtained and used in compliance with the Fair Credit Reporting Act (FCRA) and applicable Florida law. Applicants are notified and provide written consent before any screening is conducted.
Cookies
Our website uses cookies (small text files stored on your device) to enable basic site functionality and to understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of the website.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental application data is retained in accordance with Florida record-keeping requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Please note that certain information may need to be retained for legal or contractual obligations.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
SUPRA Property Management
3653 Regent Blvd, Suite 602
Jacksonville, FL 32224
(904) 800-6575
Office@suprapm.com